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Just Court ADR

The blog of Resolution Systems Institute

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Hosting an Uplifting Media Event for Foreclosure Mediation

Just Court ADR, November 14th, 2014

This week Kimberly Ackmann, our Foreclosure Mediation Program Coordinator, 17th Judicial Circuit, contributes her first blog post about her program’s successful event.

When my colleague Shawn Davis and I were asked to plan a publicity event for our foreclosure mediation program in one week’s time, it amazed me how many things we had to think about that were not foreclosure. I did not have any previous knowledge about press releases or media events, but I was able to get feedback and pointers from our whole foreclosure mediation team. In the end the event was a great success, because we were able to manage the details. For anyone who may need to promote an ADR program like this, here’s an outline of what we did. (more…)

Part 2 of 3: Foreclosure Mediation Best Practices

Just Court ADR, March 7th, 2012

PRE-MEDIATION SESSION ELEMENTS

Conduct Extensive, Personalized Outreach to Borrowers

Outreach to borrowers is key to getting participation in the program. Most people do not open their mail or answer the phone when they are in foreclosure. For those that do, legal notices should be written in simple language with a clear instruction for what borrowers should do next. Programs should find ways other than mail to help borrowers access mediation programs.

One jurisdiction has dedicated funds for (more…)

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