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Just Court ADR

The blog of Resolution Systems Institute

Hosting an Uplifting Media Event for Foreclosure Mediation

Kimberly Ackmann, November 14th, 2014

This week Kimberly Ackmann, our Foreclosure Mediation Program Coordinator, 17th Judicial Circuit, contributes her first blog post about her program’s successful event.

When my colleague Shawn Davis and I were asked to plan a publicity event for our foreclosure mediation program in one week’s time, it amazed me how many things we had to think about that were not foreclosure. I did not have any previous knowledge about press releases or media events, but I was able to get feedback and pointers from our whole foreclosure mediation team. In the end the event was a great success, because we were able to manage the details. For anyone who may need to promote an ADR program like this, here’s an outline of what we did. Read the rest of this entry »

Foreclosure Mediation Programs Helping to Retain More Homes

Jennifer Shack, October 24th, 2014

I’ve just completed the quarterly statistical report for foreclosure mediation programs in Illinois in the 16th, 17th, 19th, 20th and 21st Judicial Circuits. If you’re a regular reader of the blog, you might remember that I wrote about the first statistical report back in August. The latest report, which covers all cases opened through September 30, shows that the programs in the 16th, 19th, and 21st circuits now have significantly higher home retention rates than at the end of June.  Read the rest of this entry »

Housing Matters

Shawn Davis, October 10th, 2014

Last Thursday and Friday I had the opportunity to attend the Housing Matters conference hosted by Housing Action Illinois, a statewide coalition formed to protect and expand the availability of quality, affordable housing throughout the state. Their annual conference is designed to bring together housing counseling agencies, homeless service providers, developers of affordable housing and policymakers. The conference was filled with valuable information and was a great opportunity for RSI to connect with the housing counselors, legal aid providers and research experts that help make our foreclosure mediation programs successful.

A few of the workshops that I attended really stood out as applicable to the foreclosure mediation work that RSI is doing. Read the rest of this entry »

How to Mediate High-Conflict Cases: Balance and Control

Jennifer Shack, October 3rd, 2014

Like a lot of ADR researchers, I’m always interested to know what really happens in the black box that is the mediation session. So, when someone pries the box open to look inside, my eyes light up.  Researchers have begun using conversation analysis to uncover what happens in mediation that leads to successful outcomes. (Mary Novak wrote about another example of this fascinating research method before in this blog.) The latest contribution to this research comes from Norway, with a study of 154 custody mediations.

The study by Peder Kjøs, Odd Arne Tjersland and Katrina Roen, described in “The Mediation Window: Regulation of Argumentation and Affect in Custody Mediation,” (Journal of Divorce & Remarriage, Vol 55, Issue 7, pp 527-538), focused on the 38 cases that were considered to be high-conflict. In those cases, successful mediators were found to control the course of the conversation and effectively move it between emotional content and factual content. This contrasts with the actions of the mediators in the unsuccessful mediations. Those mediators tended to steer away from emotional issues and focus more on factual ones. Read the rest of this entry »

Please Support the Renovation of!

Susan M. Yates, September 26th, 2014

RSI is in the final months of a total renovation of – the preeminent national source for advice and information about court-related ADR – and we need your help.  A generous donor has offered a new $5,000 matching grant to help us over the finish line. Every dollar you give will be matched 1:1 by our anonymous friend. Please click here to make a  tax-deductible contribution today so that we can finish the renovation by the end of the year!

On the renovated site:

  • RSI experts will offer all-new in-depth guidance to design, manage and evaluate every phase of a court ADR system
  • The face of the site will have more intuitive architecture, making it easier for you to find what you need
  • The inner workings of the site will be totally restructured, providing a more robust search with tailored results

All these improvements are being built around the core information – thousands of articles, rules, laws, research and program reports – that you and others expect from RSI.

RSI is very grateful that the JAMS Foundation generously underwrote half the costs of the renovation with a matching grant. Many big-hearted individuals matched that JAMS grant. Unfortunately, as sometimes happens with tech projects, the costs have risen. A simple way to access information requires complex technology.

We don’t usually use this blog to ask for your support; but we need your help now. If you would like to mail a check, please make it out to RSI and send it to RSI, 11 East Adams St., Suite 500, Chicago, IL 60603. Your tax-deductible support will help ensure that courts nationwide have free access to high-quality support for their ADR programs.