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The blog of Resolution Systems Institute

Posts Tagged ‘mediation’

Use of Joint Session to Open Mediation Influenced by Lawyers and Geography

Dee Williams, October 18th, 2022

Historically, mediations would begin with a joint introductory session with all parties discussing the case together along with the mediator, and the parties having the opportunity to discuss their issues and interests directly in a guided conversation. Mediations would either continue in joint session or move into separate caucuses, depending on the course of the conversation and the preferences of the mediator. In the last 10-20 years, however, it has become increasingly uncommon for mediations to begin jointly.

In “Joint Session or Caucus? Factors Related to How the Initial Mediation Session Begins,” by Roselle Wissler and Art Hinshaw (Ohio State Journal on Dispute Resolution, September 2022), the authors report the findings of the first study to examine the relationships between the way in which mediation opens and a wide range of factors. It found that although many mediators suggest tailoring the structure of mediation to the needs of an individual case, the likelihood of mediation beginning with a joint session is instead tied to whether the parties are represented by an attorney, whether the mediator has a law degree and where in the US the mediator resides.

Wissler and Hinshaw note that there is significant disagreement as to whether joint opening sessions are still needed. Some possible benefits of such a session include that it would provide: a chance to explain to parties the process and the issues at hand and make sure all are on the same page, a chance to open channels of communication and foster understanding between opposing parties via face-to-face communication, and a chance for the mediator to observe the dynamic between the parties and establish a rapport. There are also some who argue that the existence of mediation-informed lawyers and pre-session discussions between parties and mediators, as well as the changing landscape of mediation proceedings (which frequently includes more “impersonal” civil and commercial cases with little or no pre-existing relationship), obviate the need for these sessions.

Many mediators and lawyers, rather than advocating for or against joint opening sessions, suggest tailoring the structure of the mediation to the needs of an individual case. They indicate that joint opening sessions may be helpful in situations where litigants may not be well informed about each other’s positions and/or when there exists a continuing relationship between parties. On the other hand, joint opening sessions may not be recommended if the relationships between parties are highly contentious, or when violence or abuse is involved.

Study

To examine the factors involved in how mediations begin, Wissler and Hinshaw conducted a survey among civil and family mediators with publicly available contact information in eight states across the US. They limited participation to those who had mediated civil or family disputes (outside of small claims or probate) involving only two parties within the US in the last four months. Out of 5,510 mediators who received an email invitation, 1,065 (19.3%) responded. Respondents were asked to focus on their most recent concluded mediation in their responses. Both family and civil mediators’ cases mainly came directly from lawyers or court mediation programs/judges.

Findings

Wissler and Hinshaw found that joint opening sessions have not been replaced by pre-session communication, as there is no correlation (or in civil cases, there is a slight positive correlation between pre-mediation communication and…) between whether litigants are present in pre-session communications and whether the mediation begins in joint session. Joint opening sessions have also not been obviated by litigants being more informed (either by the mediator in pre-session communication or by their lawyers) about the mediation process and the issues at hand. In general, issues discussed in pre-session were more likely to be brought up in the mediation session proper, not less likely – so these communications are not taking the place of communication in a joint opening session.

Similarly, the findings suggest that the way mediation begins is not strongly related to dispute characteristics (such as disputants’ prior experience with litigation; the presence of non-monetary issues in the case; or the presence of abuse, harassment, or violence between disputants). Joint session was more likely when litigants had the goal of speaking face-to-face (90% vs 70% in civil cases, 92% vs. 54% in family cases) or preserving their relationship (86% vs 63% in family cases), suggesting that it is more likely to occur when litigants have goals that are in line with a desire to communicate directly with the opposing party.

Several sets of findings address the hypothesis that lawyers generally do not wish for joint opening sessions. Mediation was less likely to begin in joint session when the mediator had a legal background or a history as a neutral evaluator (59% vs 77% in civil cases), or when one (67%-82%) or both (57%-72%) of the disputants was represented by an attorney, compared with when neither disputant had an attorney (88%-95%). It was also less likely to begin in joint session in cases referred from lawyers (33%) compared with any other source, and less likely to begin in joint session when mediators said the lawyers were the parties with the most influence over how mediation began (17%).

The state in which the mediation took place had a large impact on likelihood of beginning in joint session, as did the mediator’s history in terms of how frequently they opted to begin in joint session. Out of the states surveyed, mediation is most likely to begin in joint session in Maryland, New York and Illinois and least likely to do so in Utah.

Wissler and Hinshaw note that, taken together, the findings suggest that the recommendation to determine how mediation begins on a case-by-case basis, tailored to the nature of the particular dispute and the needs of the disputant, is largely disregarded.

Rental Relief and Eviction Mediation Work Hand in Hand to Make Housing More Stable

Eric Slepak Cherney, August 19th, 2022

This article is part of a series of perspectives on eviction mediation program development that is being supported by the American Arbitration Association-International Centre for Dispute Resolution Foundation. The AAA-ICDR’s grant is enabling RSI to expand our outreach to court ADR colleagues working in the fast-evolving eviction field, and we are tremendously grateful to the Foundation for their support.

Photo by Kostiantyn Li, via Unsplash

Rental assistance has been a critical component of eviction mediation programs over the past two years. With tenants unable to work for months on end and moratoria on evictions in place, past due rent amounts soared. Conducting mediations in which tenants could not pay landlords much, if any, accumulated rent would not have been fruitful. While mediation in landlord-tenant cases has a long pre-COVID history of success, the sheer number of impacted households and amount of past-due rent threatened to destabilize housing markets and leave millions without a home in the midst of a global health emergency.

The key was rental assistance: Landlords and tenants applied to government programs, which would then make payments to landlords for past-due rent and, in some instances, for a few months in the future.

Across two separate rounds of relief, Congress appropriated over $46 billion in emergency rental assistance. Through June 30, 2022, some $32 billion of that funding had been expended. The relief was allocated to individual states, under the assumption that each state would be best situated to decide how to distribute its allocated funds most effectively. Generally speaking, the states designed their rental assistance programs along a continuum, with one end being central administration by statewide agencies, and the other being delegation of administration to individual municipalities such as cities and counties. Many fell somewhere along the continuum in a hybrid approach.

Timely Processing of Applications a Challenge

The coordination among federal, state and local governments to deliver these services has been a massive undertaking, and certainly not without challenge. An analogous challenge in coordination has arisen between the executive branches of states that are charged with distributing these funds, and the judiciaries that are charged with adjudicating the eviction cases filed in their courts. The interplay between these two, particularly around the speed at which each operates, often determines the reality of whether a tenant can successfully stay in their home.

Using Illinois, where RSI operates several eviction mediation programs, as an example, we saw early on how gaps in coordination were impacting applicants. As cases began to be filed in the wake of our state’s eviction moratorium being lifted in October 2021, the processing time for rental assistance applications was significant. Anecdotally, we heard stories from tenants, landlords and legal aid providers that it wasn’t unusual for applications to take two or three months to be approved. 

Even with many jurisdictions in Illinois electing to continue their eviction cases, some for up to 28 days, the rental application process simply wasn’t going to move fast enough in many cases to change case outcomes. While judges could potentially continue cases to allow for a decision on rental assistance, they also had to balance the needs of the landlord, some of whom had already gone 18 months or longer without collecting rent.

Expediting the Resolution Process

Commendably, our state agencies responded by developing a dedicated Court-Based Rental Assistance Program (CBRAP). This rental relief program is solely for parties to an active eviction court case, and its resolution process has been expedited to stay within the timelines of most courts in the state. The program has been effective at resolving rental assistance applications in a period of three weeks or sooner, meaning that many parties know whether they’ve been approved by the time their case comes back up for their continuance date.

RSI and our fellow mediation centers in Illinois have assisted CBRAP in expediting cases by accepting referrals from the Illinois Housing Development Authority to mediate certain pending rental assistance applications. Typically, these cases are ones in which a rental assistance application has been conditionally approved but the landlord has also secured an eviction order, often from a default judgment. Because the rental assistance terms stipulate that a landlord agrees to not evict for an additional 90 days (the rent is prepaid by the award), the primary focus of these mediations has been to help the parties make sure they both understand the terms of the agreement, including that the landlord will need to vacate the eviction order to receive rental assistance.

Complementary Programs

Our work on CBRAP complements our eviction mediation programs operating in Illinois’ circuit courts. When tenants are evicted and taken to court, our mediation programs are often the first touchpoint for many parties, and thus we make a lot of referrals to rental assistance as part of our intake and triage process.

Illinois’ CBRAP is just one example of many that demonstrate how eviction diversion programs complement and intersect with rental assistance efforts. We’ve previously showcased the Philadelphia eviction diversion program, which innovatively integrated rental assistance directly into the program model itself, and also allowed for pre-filing cases to give parties more time to explore the rental assistance. A recent webinar jointly hosted by the White House and Treasury Department highlighted the significant role eviction diversion programs have played in improving rental assistance delivery. And a forthcoming post on this blog will take a look at the unique and effective approach that was taken in Hawaii on Oahu.

Michigan Mental Health Mediation Program Offers Alternative to Court Intervention

Sandy Wiegand, August 11th, 2022

A new statewide mediation program in Michigan – likely the first of its kind in the United States – offers free mediation as an alternative to court intervention in mental health cases involving individuals who qualify for community mental health services. Michigan Behavioral Health Mediation Services realizes part of the longtime vision of State Court Administrator Emeritus Milton Mack, Jr., who recently spoke with RSI about the program.

Judge Milton Mack, Jr., recently was awarded the 2022 Judge Stephen Goss Lifetime Achievement Award from the Judges and Psychiatrists Leadership Initiative of the Council of State Governments, recognizing his leadership in guiding state courts as they address mental illness in the justice system.

“Typically a family member feels someone needs help, and the person is refusing help,” Judge Mack, who also chairs the Michigan Governor’s Mental Health Diversion Council, explained. “So they go to the courthouse and ask the court to schedule a hearing on ordering this person to get help. What this process does is it says, OK, before we get to the point of the judge ordering you to receive treatment, we’re going to send you into mediation and see if you can work this out without a court order.”

Oakland Mediation Center (OMC), in Bloomfield Hills, Michigan, developed the mental health mediation program in partnership with the Michigan Community Mediation Association. It kicked off in September 2021 and is funded by a grant from the Michigan Department of Health and Human Services. OMC connects participants with their local community dispute resolution center for mediation. In addition to the subject of the mediation, the petitioner and the (volunteer) mediator, participants may include the subject’s attorney and community mental health providers. Mediators for the program complete advanced behavioral health-specific mediation training, as well as Michigan’s usual state-required mediation training.

Legislation Facilitated Changes

Changes to Michigan law in 2018 helped make mediation an option, said Judge Mack, who first advocated for mental health mediation in 2004, as a member of the Governor’s Mental Health Commission. Under the prior statute, a judge couldn’t order a person to outpatient treatment until they had been involuntarily hospitalized twice or incarcerated twice, by which point their illness had progressed significantly. Additionally, a trial had to be scheduled within seven days of a petition being filed, which left little time to schedule mediation. Under the new law, a family member can petition the court to order an individual to undergo outpatient treatment, and a hearing must be scheduled within 28 days – a much more realistic timeline for scheduling mediation. Furthermore, Judge Mack said, this earlier intervention makes it more likely that people get treatment in community, and do so while able to function at a higher level than if treatment waited.

“Getting in early is your greatest opportunity,” said Judge Mack. “When you’re in a psychotic state, you’re steadily going downhill … The longer you wait, the harder it is to get back to baseline.”

So far, the program has mediated five mental health cases, with three reaching resolution and a fourth reaching partial resolution. Petitioners cannot request mediation; only the subject of the mediation or their attorney may do so.

New Ground for Courts

Buy-in has been a challenge, Judge Mack said, because the concept of mental health mediation is very unfamiliar territory for courts. As one way to overcome this, he will be leading trainings for attorneys on the program in mid-August, starting in Wayne County, Michigan, where he was previously a probate judge. A longtime proponent of mediation for cases of all types, he said attorneys will be instructed to request mediation in eligible mental health cases as a rule, noting: “When I instruct the lawyers next week, I am going to explain to them: One of your duties is, when you get this assignment, you immediately consider requesting mediation; that is the expectation of the court.”

While acknowledging that for other states to replicate this program they might need to enact legislation, Judge Mack’s advice to courts in the meantime is that they look for situations where the timeframe is not an impediment to mediation. Additionally, he suggested, “I would say watch us here in Michigan prove the concept. Our process of having a system of early intervention and keeping people out of the hospital I think has got promise.”

New Mediator Self-Reflection Tool

Susan M. Yates, January 9th, 2019

The Supreme Court of Virginia has developed a wonderful new self-reflection form for mediators. While the Court developed this tool for their certified mediators as part of their re-certification process, it is a valuable tool for any mediator (just ignore the instructions about continuing mediator education credits). There is a lot of content, so if you are using this on your own you will probably want to pick and choose among the questions. This new tool coordinates with Virginia’s excellent Mediator Self-Reflection Treasury.

Even though mediators work very closely with people when we mediate, typically no one else in the room shares our mediator perspective. There are exceptions, such as co-mediation or when we are observed by new mediators, but mediation can be an isolated activity (made especially so by the limits of confidentiality). This isolation makes self-reflection particularly important.

I can imagine many uses for these tools beyond self-reflection. A group of mediators could pick a few of the questions to discuss over lunch. For co-mediators, the tools could aid their debriefing. The forms might help a new court or community mediation program get clear about what they expect from mediators. The tools will probably spark other ideas when you read them.

Many thanks to the good people of the Supreme Court of Virginia for taking the time to produce and share these tools. They are a real gift to the mediation community.

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