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Just Court ADR

The blog of Resolution Systems Institute

Archive for the ‘Training, Skills & Techniques’ Category

Hopes Becoming Reality: Law School Training Is Making Better ADR Advocates

Susan M. Yates, October 20th, 2010

How many of us in the mediation field have said that educating people about alternative approaches to dispute resolution is essential to changing the way that conflicts are addressed? For those of us who work in court ADR, the continuing development of law school ADR coursework in particular is a cause for optimism that the practice of law increasingly will encompass skilled use of ADR.

In a recent pro bono case I mediated, I had an experience that affirmed this belief. The defendants were represented by a skilled, young volunteer lawyer who was an able advocate for his client in mediation. He asked good questions of the other side, was dogged but gracious in pursuing his clients’ interests, and took a constructive, problem-solving approach. After the mediation, he asked opposing counsel and me about how this case relates to others of this type, as this had been his first one in this area. He said that he had taken a mediation course in law school and had mediated actual court cases through the clinic, so he felt prepared for the process, but wanted to learn more about this particular application.

Isn’t this what we have been hoping would happen? Law school mediation training is preparing strong, capable advocates in mediation.

Lawyers Overconfident about Outcomes

Susan M. Yates, May 24th, 2010

An interesting study written up in Psychology, Public Policy, and Law found that lawyers are not good at predicting case outcomes. They tend to be overconfident in predicting how cases will turn out and, even when considering how their cases went in retrospect, they think they turned out better than they did.

Lawyer overconfidence may not seem like news, but whether lawyers have an accurate sense of how their cases will turn out determines how they handle the case, what resources are used, and eventually how satisfied their clients are with their lawyers and the judicial system. So, while it is not news, the question of what to do about it is worth considering.

Interestingly, this propensity to be overconfident does not vary based on years of experience of the lawyer. (more…)

Video Games and Learning to Mediate

Susan M. Yates, May 4th, 2010

Many years ago a colleague described learning to mediate as being like trying to watch two different TV screens with different shows on them, and learning to meld them into one. On one screen was the story and facts of the case itself and on the other was the mediation process and all its related skills and strategies. The trick was to learn how to braid the two aspects into one flowing mediation. For a long time I liked and used that metaphor when talking with new mediators.

This weekend, I had an experience that replaced, or at least augmented, the TV metaphor. My teenage son tried to teach me to play one of his online video games. (more…)

Poka-Yoke in Court ADR?

Susan M. Yates, February 25th, 2010

Michael Schrage’s Harvard Business Review blog explains the Japanese design insight called poka-yoke – Japanese for “avoid mistakes.” The idea is to design the “simplest, cheapest, and surest way to eliminate foreseeable process errors.” One example he gives is where an assembler uses three screws, so the screws are packaged in groups of three:  the package is a poka-yoke device.

My son’s high school biology teacher tries to use poka-yoke with her students by having all the homework on one color of paper, test prep on another, and so on. Can’t say it always works, but you can’t blame that on the device!

Along with being a nifty name, this made me wonder what poka-yoke are in use and might be designed for court ADR and for mediation in general. (more…)

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