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The Twelve Hours of Conflict

Susan M. Yates, December 9th, 2019

In what has become a holiday tradition at RSI, here is my ADR-themed parody of the Twelve Days of Christmas. Happy holidays!

For the first hour of conflict, my neutral gave to me a round table with a great view

For the second hour of conflict, my neutral gave to me two succinct summaries
And a round table with a great view

For the third hour of conflict, my neutral gave to me three paraphrases
Two succinct summaries
And a round table with a great view

For the fourth hour of conflict, my neutral gave to me four mirrored feelings
Three paraphrases
Two succinct summaries
And a round table with a great view

For the fifth hour of conflict, my neutral gave to me five as-pir-in
Four mirrored feelings
Three paraphrases
Two succinct summaries
And a round table with a great view

For the sixth hour of conflict, my neutral gave to me six tested realities
Five aspirin
Four mirrored feelings
Three paraphrases
Two succinct summaries
And a round table with a great view

For the seventh hour of conflict, my neutral gave to me seven caucuses
Six tested reality
Five aspirin
Four mirrored feelings
Three paraphrases
Two succinct summaries
And a round table with a great view

For the eighth hour of conflict, my neutral gave to me eight explored BATNAs
Seven caucuses
Six tested reality
Five aspirin
Four mirrored feelings
Three paraphrases
Two succinct summaries
And a round table with a great view

For the ninth hour of conflict, my neutral gave to me nine fresh perspectives
Eight explored BATNAs
Seven caucuses
Six tested reality
Five aspirin
Four mirrored feelings
Three paraphrases
Two succinct summaries
And a round table with a great view

For the tenth hour of conflict, my neutral gave to me ten brainstorms
Nine fresh perspectives
Eight explored BATNAs
Seven caucuses
Six tested reality
Five aspirin
Four mirrored feelings
Three paraphrases
Two succinct summaries
And a round table with a great view

For the eleventh hour of conflict, my neutral gave to me eleven cookie breaks
Ten brainstorms
Nine fresh perspectives
Eight explored BATNAs
Seven caucuses
Six tested reality
Five aspirin
Four mirrored feelings
Three paraphrases
Two succinct summaries
And a round table with a great view

For the twelfth hour of conflict, my neutral gave to me twelve resolved issues
Eleven cookie breaks
Ten brainstorms
Nine fresh perspectives
Eight explored BATNAs
Seven caucuses
Six tested reality
Five aspirin
Four mirrored feelings
Three paraphrases
Two succinct summaries
And a round table with a great view

Have a great New Year!

Happy Resolution Systems Institute Day!

Nicole Wilmet, July 11th, 2019

Today we are celebrating Resolution Systems Institute Day!

On this day last year, during our summer staff gathering in Rockford, Matthew Flores presented RSI’s Executive Director Susan Yates with a Proclamation signed by the City of Rockford Mayor Thomas McNamara declaring July 11, 2018 as Resolution Systems Institute Day!

In 2013, RSI received a grant from the Illinois Attorney General to incubate foreclosure mediation in Illinois through August 31, 2018. Over the course of five years, these programs served nearly 5,000 homeowners, and kept 1,100 people in their homes. In 2018, RSI’s Director of Research Jennifer Shack completed her final evaluation of the programs, which you can read here. RSI is pleased to have had the opportunity to work with the 17th Judicial Circuit and thanks Mayor McNamara for making July 11th a day we will always remember!

Matthew Flores, Assistant City Attorney for the City of Rockford, presents Susan Yates, RSI’s Executive Director, with a proclamation declaring July 11, 2018 as Resolution Systems Institute Day!

My Favorite Resource Featuring Sharon Sturges

Nicole Wilmet, July 2nd, 2019

Our series My Favorite Resource, features interviews with our ADR friends across the country to learn about their favorite ADR resources. This month, Resource Center Director Nicole Wilmet spoke with Sharon Sturges, Director of the Colorado Judicial Branch Office of Dispute Resolution, to learn about her favorite resource.

NW: What is one of your favorite ADR resources?

SS:   As the administrator of a statewide court ADR program, my favorite resource is the National Center for State Courts (NCSC) website and publications.  NCSC is a trusted go-to resource for all things state courts. Lately, I have been immersed in such far-ranging topics as user-centered design, behavioral nudging, and online dispute resolution. I can always count on NCSC for already having looked at these topics, which they have!

NW: Why do you value this particular resource?

SS: No other institution understands state courts and emerging topics as well as the NCSC with its vast network of experts on such a wide range of topics facing state courts today. If they do not know about a topic, the NCSC is wonderful at finding an expert who can help with whatever challenges I face as an ADR administrator. NCSC publications are first rate and provide me with information on what other states, institutions, and researchers are up to. Also, they are accessible!

NW: How did you first learn about this resource?

SS: When developing my Masters in Public Administration Capstone project.

NW: For those unfamiliar with this resource, what is one part of this resource you wouldn’t want someone to miss?

SS:  Any conference sponsored by NCSC, they are quality events!

If you have a favorite resource you would like to share in an upcoming edition of our newsletter and on our blog, please reach out to our Resource Center Director Nicole Wilmet at nwilmet@aboutrsi.org!

RSI Receives Irwin Cantor Award and Two New Resources Now Available on AboutRSI.org

Susan M. Yates, June 14th, 2019

Dear Friend of RSI,

We have had a wonderful start to the summer here at RSI! From a trip to Toronto to new updates to AboutRSI.org, I am delighted to share some exciting updates and our latest resources with you!

RSI Receives Irwin Cantor Award

In May, Director of Research Jennifer Shack and I attended the Association of Family and Conciliation Courts’ 56th Annual Conference in Toronto, Canada. While there, RSI was awarded the AFCC’s Irwin Cantor Innovative Program Award. The Irwin Cantor Innovative Program Award was created to recognize innovation in court-connected or court-related programs. All of us at RSI thank the AFCC for this honor and for recognizing the work we are doing. We look forward to continuing to serve the court ADR community!

Jennifer Shack, me, and AFCC Executive Director Peter Salem at the AFCC Conference.

Introducing Our New Online Dispute Resolution Special Topic!

I am excited to introduce our new Online Dispute Resolution (ODR) Special Topic with you! With courts across the country exploring ODR at a rapid pace, our latest special topic provides a thoughtful context and guidance on how court administrators and stakeholders should approach the intersection of technology and dispute resolution. The special topic contains a history of ODR, considerations for courts, and a compilation of helpful resources.

RSI’s Newly Updated Court ADR Across the U.S.

Are you curious about what court ADR looks like across the country? Look no further than our Court ADR Across the U.S. which is the most comprehensive collection of court ADR resources for state courts throughout the country. Our newly updated resource contains the latest court ADR information for each state. Each state page provides an overview of relevant statutes, statewide court ADR rules, policies, evaluations, studies, and articles.

If you enjoy or utilize our resources, please consider making a tax-deductible donation to RSI here. Your donation will be put to work improving access to justice through quality court ADR.

Thank you as always for your support and your interest in our mission of improving access to justice by enhancing court ADR.

Susan M. Yates

Executive Director

Resolution Systems Institute

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