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Just Court ADR

The blog of Resolution Systems Institute

Posts Tagged ‘surveys’

Model Mediation Surveys Are Now Available

Jennifer Shack, April 6th, 2016

I’m so happy to introduce the Model Surveys, a toolkit that enables court-connected mediation programs to obtain reliable data. The toolkit includes post-mediation surveys for parties, attorneys and mediators, as well as a mediator report. The surveys are all annotated, with explanations for the rationale for each question and discussion of the wording. The toolkit is rounded out with advice on how to use and modify the surveys.

The whole idea behind the project is that courts and their associated programs often don’t have the necessary resources to obtain good information about program functioning. In RSI’s experience, the courts’ biggest need was for well-designed participant surveys and set out to develop them in collaboration with the ABA Section of Dispute Resolution and with the help of a fantastic group of nationally-known experts in ADR research and program administration. (more…)

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