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Just Court ADR

The blog of Resolution Systems Institute

Posts Tagged ‘court programs’

Dialogue & Deliberation

Susan M. Yates, April 30th, 2010

As we in court ADR continue to define what mediation, arbitration and other processes are, it might do us well to look at others who are defining processes. This came to mind when I was checking out the web site of the National Coalition for Dialogue & Deliberation, www.NCDD.org. Their introduction to the “streams” and processes of dialogue and deliberation contains almost 20 processes in the four streams: exploration, conflict transformation, decision-making, and collaborative action.

I’m not suggesting that most of these are the types of processes to which courts are going to refer litigants, but there are approaches that courts and their kin (mediation centers, bar associations, etc.) might think about using when designing and reviewing court ADR programs. A fresh approach might be just what is needed to think outside the box about ADR as it becomes increasingly institutionalized.

Poka-Yoke in Court ADR?

Susan M. Yates, February 25th, 2010

Michael Schrage’s Harvard Business Review blog explains the Japanese design insight called poka-yoke – Japanese for “avoid mistakes.” The idea is to design the “simplest, cheapest, and surest way to eliminate foreseeable process errors.” One example he gives is where an assembler uses three screws, so the screws are packaged in groups of three:  the package is a poka-yoke device.

My son’s high school biology teacher tries to use poka-yoke with her students by having all the homework on one color of paper, test prep on another, and so on. Can’t say it always works, but you can’t blame that on the device!

Along with being a nifty name, this made me wonder what poka-yoke are in use and might be designed for court ADR and for mediation in general. (more…)

Welcome!

Susan M. Yates, February 18th, 2010

Welcome to Resolution Systems Institute’s blog: Just Court ADR. I hope the play on words works for you. With this name, we sought to communicate two ideas. First, we are focused on court ADR. We will give ourselves some latitude in how closely the topics we cover relate to court ADR, but, at the core, court-related ADR is our interest. Second, we are interested in fair court ADR systems that provide justice. While there is much discussion about efficiency in court systems, we at RSI believe the underlying quality of court ADR programs is about much more. (more…)

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