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Just Court ADR

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Archive for the ‘Training, Skills & Techniques’ Category

RSI Conducts Seminars on Court ADR in New Mexico

Just Court ADR, October 24th, 2019

RSI Executive Director Susan Yates conducted a series of three seminars on “Building Your Court’s Civil ADR System” at New Mexico’s statewide ADR conference in Santa Fe on October 9 and 10. The court track at the conference was hosted by the New Mexico Administrative Office of the Courts and the Statewide ADR Commission. Judges, court personnel and mediators from all across the state participated.

The first of the three sessions was called “Design Your Program” and addressed issues such as goal-setting, research, determining which ADR process to use and budgeting. The second session, “Work with Neutrals,” dealt with a variety of topics from determining the criteria for mediators and other neutrals to ensuring continuing quality of services. The third session, “Manage, Track, Evaluate and Promote Your Program,” detailed the many tasks required to maintain a healthy court ADR program. During the seminars, participants had opportunities to work with others from their particular jurisdictions about how to address the issues in their local context. If you are interested in reading more about these topics, visit our Guide to Program Success. To learn about how RSI can work with or provide training for your program, send a message to a member of our staff!

Left to Right: RSI Executive Director Susan Yates during her presentation in New Mexico and Susan Yates with Mateo Page, ADR Statewide Program Manager at the New Mexico Administrative Office of the Courts.

RSI Hosts Expert Summit on Screening for Intimate Partner Violence Prior to Mediation

Just Court ADR, July 18th, 2019

On June 11, RSI convened a summit of experts in mediation, family law and intimate partner violence (IPV) to help us explore whether and how a tool, such as a website or app, could improve the frequency and quality of mediator screening for IPV prior to mediation. Generally, IPV screening is intended to ensure parties will be safe while coming to, participating in and leaving mediation and also ensure there has not been coercive control that would impede a party’s ability to exercise self-determination in mediation.

Unfortunately, screening is not practiced universally by mediators and approaches to screening vary widely. While some mediators employ sophisticated screening techniques, many mediators do not screen, or rely on factors such as whether an order of protection has been filed to determine whether to mediate. This means some mediators may not uncover critical information and may risk re-victimizing survivors and empowering abusers.

The group of Chicagoland-based and national experts spent the day digging into questions such as whether potential downsides outweigh likely benefits, who would be the audience for this kind of tool and how it might function. One critical question in this project is whether a tool like this is a good idea, or will its potential misuse outweigh its benefits? Overall, the group of experts was positive about the tool while also raising a number of important issues that would need to be considered in developing it.

One major theme was the role the tool could play in increasing mediator knowledge, especially about IPV, how to screen and what to do with the results. The experts valued the idea of giving mediators a thoughtful dialogue guide that would empower them to explore issues around safety and coercive control. They stressed that a tool could be very beneficial if it guided the mediator through the screening process and also provided information, such as how to refer a party for IPV services. Conversely, the group raised concerns about whether a tool could provide sufficient training for mediators to use the tool responsibly.

Relatedly, the group also discussed the usability of the tool. Ultimately, they wanted to create something that a large number of mediators would use, particularly those who are new to mediating family cases or do so on an infrequent basis. A chief concern centered on how long and robust of a guided experience the tool should provide. Finding a balance between making sure a mediator has comprehensive conversations with all parties, on the one hand, and making the guide concise enough that mediators actually use it, on the other, will be a key challenge.

Having identified some of the challenges and barriers, the group brainstormed some features that the tool could employ to address these challenges. Access to resources for the participants would be greatly beneficial, as would educational videos for the mediators. The experts were keen on using visualizations, such as radar charts, as a way to summarize and map participant responses, and identify particular areas of concern.

These are but a few of the takeaways from this informative and collaborative event. RSI is in the process of developing a full report that will summarize the consensus for developing such a tool, and lay out the steps that would be needed to make this tool a reality. RSI sincerely thanks all of the experts who volunteered their time to provide their thoughtful insights, and the FIRST Fund for their support of this project.

                           Images from RSI’s IPV Screening Summit.                                   Photos taken by Gahyun Kim and collaged by Nicole Wilmet.

New Mediator Self-Reflection Tool

Susan M. Yates, January 9th, 2019

The Supreme Court of Virginia has developed a wonderful new self-reflection form for mediators. While the Court developed this tool for their certified mediators as part of their re-certification process, it is a valuable tool for any mediator (just ignore the instructions about continuing mediator education credits). There is a lot of content, so if you are using this on your own you will probably want to pick and choose among the questions. This new tool coordinates with Virginia’s excellent Mediator Self-Reflection Treasury.

Even though mediators work very closely with people when we mediate, typically no one else in the room shares our mediator perspective. There are exceptions, such as co-mediation or when we are observed by new mediators, but mediation can be an isolated activity (made especially so by the limits of confidentiality). This isolation makes self-reflection particularly important.

I can imagine many uses for these tools beyond self-reflection. A group of mediators could pick a few of the questions to discuss over lunch. For co-mediators, the tools could aid their debriefing. The forms might help a new court or community mediation program get clear about what they expect from mediators. The tools will probably spark other ideas when you read them.

Many thanks to the good people of the Supreme Court of Virginia for taking the time to produce and share these tools. They are a real gift to the mediation community.

Georgia Commission on Dispute Resolution Adopts New Intimate Partner Violence Screening Policy

Nicole Wilmet, November 1st, 2018

In September, the Georgia Commission on Dispute Resolution (“GCDR”) issued a press release announcing their adoption of new Rules for Mediating Cases with Domestic Violence. The new rules come after the GCDR updated their Guidelines for Mediation in Cases Involving Issues of Domestic Violence (which were first adopted in 1994 and amended in 2003 and 2005) to bring the guidelines up-to-date with domestic violence research and ensure that best practices are being used. To assist in their effort to update their guidelines, the GCDR collaborated with the Georgia Commission on Family Violence (“GCFV”) to create a domestic violence working group to spearhead the change to the GCDR guidelines.

Between 2016 and 2018, the working group brought together a wide variety of experts with experience and knowledge in the areas of court ADR, domestic violence, family violence, and mediation to develop the new GCDR rules. During their collaboration, the working group developed four guiding principles for the rules including safety, self-determination, best practices and practical implementation. The first of these two principles require that cases be screened to assess whether mediation can be done safely and free from coercion. The final two principles focus on the design of the rules and require that the rules align with best practices in the field and can be reasonably implemented by local programs.

The GCDR’s new rules will be effective January 1, 2021. Until then, the GCDR and the GCFV will continue to collaborate with each other and plan to support a joint committee to oversee the implementation of the rules, training, review, and revision of the rules. Once the rules are finalized, they will be uploaded to the GCDR website. Additionally, the Georgia Office of Dispute Resolution will be developing rules to assist courts in designing appropriate intake procedures and will work with the GCDR to assist courts in developing appropriate screening training for court personnel.

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