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Just Court ADR

The blog of Resolution Systems Institute

Archive for the ‘Program Evaluation’ Category

State Resource Spotlight

Just Court ADR, May 28th, 2013

As I review court ADR websites across the country for our CourtADR.org resources, I’m truly impressed by the number of inventive, extensive and helpful offerings I’ve found. Many sites offer ADR information and resources that would be useful beyond their own boundaries. Over the next few weeks I plan to spotlight several of these resources. Here are the first three. (more…)

Foreclosure Mediation by the Numbers

Jennifer Shack, October 5th, 2012

There has been a lot of talk about whether mediation is an effective answer to the foreclosure crisis, but there hasn’t been a lot of information. RSI is trying to rectify that.  As one step in understanding the effectiveness of these programs, RSI has pulled together all the publicly available statistics for foreclosure mediation programs in the US in Foreclosure Dispute Resolution by the Numbers.  This document visually presents the available data for each program individually and comparatively across all programs.  (more…)

Using Foreclosure Settlement Funds for Effective Mortgage Dispute Resolution

Just Court ADR, May 21st, 2012

The settlement was huge. Five major banks signed an agreement with 49 Attorneys General after the AGs instigated an investigation into the foreclosure crisis and the banks’ involvement in it. The result: an unprecedented $25 billion is flowing into states over the next three years to repair the damage the foreclosure crisis has caused to infrastructure, lending and homes. The settlement agreement earmarks $2.66 billion of this money for foreclosure prevention efforts, which could include increased housing counseling availability and more robust dispute resolution programs.

So where is the money going? (more…)

Make the Most of Your Data

Jennifer Shack, May 11th, 2012

If you’re wondering whether the mediation participant survey forms you’re using for your program is asking the right questions, or if you want to improve reports about your program, join me in Part II of my webinar, “Making the Most of Your Data.”  I’ll be talking about creating good post-mediation survey forms, with lots of examples and what you can and cannot say about your data. I’ll also give some tips about writing reports so that they’ll be read.

The hour-long webinar is being presented by the National Association for Community Mediation (NAFCM) on May 17 at 3:30 Eastern. It’s free for NAFCM members and only $20 for non-members. Click here to register.

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