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My Favorite Resource Featuring Cassie Lively

Nicole Wilmet, December 2nd, 2019

Our series My Favorite Resource, features interviews with ADR friends across the country to learn about their favorite resources. This month, I spoke with Cassie Lively, Executive Director at the Center for Conflict Resolution, to learn about her favorite ADR resource.

NW: What is one of your favorite ADR resources?

CL:  My favorite resource is the Virtual Library offered by the National Association for Community Mediation (NAFCM).

NW: Why do you value this particular resource?

CL:  NAFCM provides a range of resources for community mediation centers, and the virtual library is one that I reference all the time. There are great tools for new community mediation centers that are developing their governance structure and policies. For more established centers like the Center for Conflict Resolution, there are program-specific resources, training tools, and ideas for expansion and best practices. NAFCM is always looking for new additions to the resource center, so if you have simulations, evaluations, best practices, case studies, or anything else to share, please e-mail 

NW: How did you first learn about this resource?

CL:  CCR has been a NAFCM member center for many years. When I was first training as a case manager at CCR, I used NAFCM tools as I was learning more about community mediation, and have always been grateful for their resources over the years as CCR has expanded our mediation programs. This year, I am fortunate to be serving as co-chair of NAFCM’s Board.

NW: For those unfamiliar with this resource, what is one part of this resource you wouldn’t want someone to miss?

CL: Toolkits from NAFCM’s grant program, funded by the JAMS Foundation, are a highlight of the Virtual Library. Toolkits cover topics including branding for community mediation centers, legislative advocacy, building mediation programs to work with veterans, program sustainability, and working in partnership with law enforcement. The newest resource, on working with older adult populations, just became available. The great thing about the resources that are built through this program is how timely they are – each year, a group of community mediation centers works on a project that is very relevant for the field and for the clients we serve.

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