Recently, the Internet Bar Organization hosted a fascinating online discussion entitled The Future of Justice: How Technology is Shaping the Dispute Resolution EcoSystem. The four speakers—two from the U.S., one from India, and one from China—highlighted the promising characteristics of online dispute resolution systems that could lead to greater access to justice for millions of global consumers. They also addressed some, though not all, of the challenges online dispute resolution presents to the justice landscape.
First, they drew a helpful distinction between (more…)
