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Just Court ADR

The blog of Resolution Systems Institute

Posts Tagged ‘foreclosure mediation’

Bringing Court ADR Programs into the Courtroom

Kimberly Ackmann, May 8th, 2015

As the RSI foreclosure mediation team continues to incubate foreclosure mediation in Illinois, we have explored a variety of ways to reach out and connect with homeowners who could benefit from our programs’ services. One approach has been to establish our programs’ presence at the courthouses where homeowners are attempting to navigate the foreclosure process. Going to court can be an overwhelming or intimidating prospect for homeowners facing foreclosure. Providing information about available resources like the foreclosure mediation programs can be a great opportunity to connect with homeowners.

As the program coordinator for Illinois’ 17th Circuit’s Foreclosure Mediation Program, I began to explore whether increasing the program’s presence in the courtroom could increase our impact on the community. With this goal in mind, I recently started meeting potential parties at the Winnebago County Courthouse in Rockford. I go over to the courthouse during the foreclosure court call so that I can work directly with homeowners interested in participating in foreclosure mediation. Because I am waiting right outside the courtroom, the presiding judge can refer homeowners into the mediation program and send them directly to me for more information. I am also available to answer more general questions that homeowners or attorneys may have about the program and other area resources. In deciding to increase the presence of the foreclosure mediation program at the courthouse, I looked to other models around the state for ideas about how to proceed. Since instituting my own procedure, I’ve learned more about what can make these efforts most effective. For other programs looking to expand their court presence, here’s what I’ve learned. (more…)

RSI Turns 20!

Susan M. Yates, April 22nd, 2015

Can you believe RSI is twenty years old today? Back in 1995, no one could have predicted that what started as an idea – collect and disseminate reliable information about court ADR in Illinois – would become a nationally-recognized non-profit providing a full array of services in support of quality court ADR.

Indeed, RSI’s life as an independent non-profit is much shorter – not quite two years. We started life as part of Chicago’s Center for Conflict Resolution and spun off in July of 2013. These past two years have seen a dramatic expansion of RSI’s services. In addition to the court dispute system design, program monitoring and evaluation, and online resource center at CourtADR.org that have long been staples of RSI’s work, we are now administering court mediation programs and training mediators.

The motivations that undergirded the founding of RSI continue to steer our work. Chief among those ideas: sharing reliable information about court ADR among court ADR programs can elevate the quality and effectiveness of court ADR services. We are living out that idea with comprehensive monitoring of foreclosure mediation programs administered by RSI and by our program partners. By collecting reliable and accurate data, RSI is able to provide program evaluation that is improving the quality of foreclosure mediation throughout the state.

Want a way to celebrate? Go to RSI’s Razoo site and make a donation! We plan to be around for a lot of double decades to come, so how about some multiple of $20?

Connecticut Evaluates Mortgage Foreclosure Mediation Program

Shawn Davis, March 9th, 2015

In October 2014, the Connecticut Judicial Branch released an evaluation of its Mortgage Foreclosure Mediation Program. The Connecticut study evaluates six years of foreclosure mediation program data, dating from the program’s inception in 2008. As RSI prepares the first evaluation of Illinois’ six foreclosure mediation incubation programs, the earliest of which began accepting cases in December 2013, it’s interesting to review Connecticut’s data and how the program has evolved over time.

Given Connecticut’s six year history with foreclosure mediation, the report is able to explore how homeowners who participate in the foreclosure mediation program have fared over time. This information is very valuable, since the long term sustainability of mortgage modifications, such as those offered through HAMP, have often been called into question. (more…)

Mediation Program Outreach: Reflecting on What Works

Shawn Davis, February 10th, 2015

RSI started running three foreclosure mediation programs in 2014, which means we’ve spent a lot of time over the last year thinking about how to make mediation services more accessible and increase program usage rates. Such issues can be a challenge and often require creativity, especially with limited resources. Here’s what we’ve learned:

Meet People Where They’re At

Reaching the homeowners who would personally benefit from our services is always a challenge. In an effort to spread the word about our foreclosure mediation program, we’ve attended countless city council meetings, real estate events, church events and even carnivals. While getting out into the community is really important for forging relationships with community leaders and getting press coverage about mediation services, it can be a difficult way to identify and connect with those we serve. The more that outreach efforts can directly target a pool of eligible program participants, the better. However, this kind of targeted outreach, such as going door-to-door to homeowners in foreclosure, can be extremely expensive and labor-intensive. The alternative, which we have found to be both effective and efficient, is to have homeowners referred directly into the mediation program when they come to court to appear for their foreclosure case.

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Hosting an Uplifting Media Event for Foreclosure Mediation

Kimberly Ackmann, November 14th, 2014

This week Kimberly Ackmann, our Foreclosure Mediation Program Coordinator, 17th Judicial Circuit, contributes her first blog post about her program’s successful event.

When my colleague Shawn Davis and I were asked to plan a publicity event for our foreclosure mediation program in one week’s time, it amazed me how many things we had to think about that were not foreclosure. I did not have any previous knowledge about press releases or media events, but I was able to get feedback and pointers from our whole foreclosure mediation team. In the end the event was a great success, because we were able to manage the details. For anyone who may need to promote an ADR program like this, here’s an outline of what we did. (more…)