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Just Court ADR

The blog of Resolution Systems Institute

Archive for the ‘Foreclosure Mediation’ Category

“The Big Short”: Meshing the Gears between Micro and Macro Forces that Drove the Housing Crisis

Susan M. Yates, January 15th, 2016

Call it a busman’s holiday, but I went to see “The Big Short” over the holidays. It’s a Hollywood movie about the housing market collapse. It is clever, entertaining, and perhaps most daring for a movie seeking to make money, it is informative.

The thing that struck me most about the movie was the connection of the macro level of economic activity with the micro level. (more…)

Designing Access Part One: How RSI Used Outcome Measures to Reach Homeowners in Lake County

Hanna Kaufman, December 21st, 2015

Welcome to my first of three blog posts showcasing how RSI uses our expertise in dispute system design to improve access to justice in the three foreclosure mediation programs we administer. I originally conceived of this series after reading Richard Zorza’s post inviting the legal community, including those working in ADR, to define what 100% access to justice might look like. My introduction to the series provoked a response from Richard, offering several topics for consideration, which then inspired a follow-up to those ideas from RSI’s Director of Research, Jen Shack, who expanded upon his analysis.

One issue both Richard and Jen agreed on was the importance of using good outcome measures to drive program improvements. Richard focused on the need for “accurate, credible, and comprehensive measures” that can be compared across systems, and Jen echoed that “we need to know what works and what doesn’t so that improvements can be made.” Reliable data is RSI’s bread and butter, and it is where we begin this portrait of the 19th Judicial Circuit Residential Foreclosure Mediation Program in Lake County, Illinois. (more…)

Designing Access: Introduction to a Three-Part Series

Hanna Kaufman, November 19th, 2015

During a recent day of strategic planning at RSI, one of the ideas our staff explored was how alternative dispute resolution (ADR) helps to increase access to justice (ATJ or A2J). This idea is close to my heart; improving the accessibility of our justice system has been a passion of mine for years and has driven my decisions to attend law school, train as a mediator, and ultimately, join RSI’s team. (more…)

Fresh Eyes and Bruce Springsteen

Hanna Kaufman, October 15th, 2015

I am in my third month now serving as Director of Foreclosure Mediation for RSI. When I visit our foreclosure mediation programs in Rockford, Geneva and Waukegan now, I get to greet people with “great to see you again” instead of “nice to meet you.” There is a natural sense of relief in knowing which exit to take off of the I-90 to get to Rockford or which side of the train tracks to board to get to Chicago from Waukegan. I remain surprised, however, at how quickly our brains adjust to and anticipate routines and processes after we’ve done something even once before.

This feeling of settling in has clear value for those of us involved in mediation, but it poses risks as well. As experts in our respective roles, we need to remember that not all parties to the process have experienced before what they are now going through. Whether we are mediators delivering our opening statements or program staff people explaining the mediation process, it is important to remember that at least some members of our audience are likely hearing the words we’re saying for the first time. (more…)

Charting Familiar Territory: Illinois Foreclosure Mediation Programs

Mary Rose Richter, August 7th, 2015

Since I began my internship at RSI, I have embraced the organization’s mission of enhancing court ADR systems through program development, research and access to resources. I have worked on a variety of projects regarding different aspects of the RSI mission and have learned that in order to create new resources, a great deal of time and effort must be put into careful analysis and in-depth research of reliable information.

Over the last month, I focused my time and effort into creating a new resource: a full chart of the Illinois foreclosure mediation programs. Foreclosure mediation, which helps homeowners effectively communicate with lenders about their homes, is one specific area of court ADR in which RSI is deeply involved. RSI has been providing research and resources on foreclosure mediation programs since the housing crisis started and has successfully developed and now administers three foreclosure mediation programs in northern Illinois.

Currently, Illinois has a total of eleven foreclosure mediation programs throughout the state (below, you will find individual charts, or “snapshots”, for each of these programs). (more…)